{"id":3280,"date":"2019-03-19T17:20:40","date_gmt":"2019-03-19T17:20:40","guid":{"rendered":"http:\/\/version1.thinktankdev.org.uk\/en-us\/?p=3280"},"modified":"2019-03-19T17:20:40","modified_gmt":"2019-03-19T17:20:40","slug":"telefonica-uk-software-asset-management","status":"publish","type":"case-studies","link":"http:\/\/version1.thinktankdev.org.uk\/en-us\/case-studies\/telefonica-uk-software-asset-management\/","title":{"rendered":"Telef\u00f3nica UK \u2013 Benefits of a Version 1 SAM Managed Service"},"content":{"rendered":"<h2>A three-year contract was awarded by Telef\u00f3nica UK to Version 1 for a SAM Managed Service from a tendering process based on cost optimisation expertise, industry reputation and a proven methodology.<\/h2>\n<p>Telef\u00f3nica UK is a telecommunications services provider in the United Kingdom and is branded as <a href=\"https:\/\/www.o2.co.uk\/\">O2<\/a> for the consumer market. The following Customer Success Story outlines the components of a Version 1 SAM Managed Service, with the demonstrable benefits delivered to the customer.<\/p>\n<h2>Challenges<\/h2>\n<h2>Effective management of IT Assets<\/h2>\n<p>The rapid pace of change in the Information Technology sector including the introduction and maturity of multi-sourcing, virtualisation, cloud, XaaS, IoT, etc, has meant the licensor\u2019s terms and conditions and license grants have become more difficult to decipher as to how they will support the potential usage profile.<\/p>\n<p>With external expertise, Telef\u00f3nica UK are able to obtain an independent view on whether:<\/p>\n<ol>\n<li>Telef\u00f3nica future use cases and strategies are licensed;<\/li>\n<li>Telef\u00f3nica will require further investments in licensing;<\/li>\n<li>Telef\u00f3nica will need to find alternate vendors\/products whose license models are more commercially attractive.<\/li>\n<\/ol>\n<p>By having this capability, Telef\u00f3nica UK minimise the risk of unexpected costs if and when software vendors elect to undertake a license review \/ audit of Telef\u00f3nica UK\u2019s use and mature the management of entitlement rights against usage. Telef\u00f3nica UK concluded that the management of software assets is a complex discipline requiring skills and expertise outside Telef\u00f3nica UK\u2019s core business and the decision was made to invite tenders for a SAM Managed Service.<\/p>\n<h2>Solution<\/h2>\n<p>A three-year contract was awarded to Version 1 for a SAM Managed Service from the tendering process based on cost optimisation expertise, industry reputation and a proven methodology. The key components of the service include an execution tier based on a proprietary technology, the delivery of new and optimised processes all underpinned with a consultancy service backed by years of deep industry experience. The service enablers were delivered in partnership with Telef\u00f3nica UK using a blend of the Version 1 methodology and the Telef\u00f3nica UK project execution framework.<\/p>\n<h2>Benefits<\/h2>\n<p>The primary benefit for Telef\u00f3nica UK is one of governance to underpin the corporate SAM Policy, support business transformation and growth whilst simultaneously seeking to comply with the various licence agreements entered into. The enforcement of SAM processes and best practice, coupled with the leverage of Version 1 expert advice has minimised unnecessary costs and optimised complex contracts yielding significant licence, subscription and support savings.<\/p>\n<h2>Leading Global Software Vendor \u2018True Up\u2019<\/h2>\n<p>The licence agreement between a leading global software vendor and Telef\u00f3nica UK makes provision for a \u2018true up\u2019 to accommodate any increments to the software estate on an annual basis. The true up is a contractual mechanism for retrospective payments to be made for the consumption of software.<\/p>\n<p>The commercial construct of the agreement includes the acquisition of perpetual licenses, any support and maintenance and finally any software subscriptions.<\/p>\n<p>The Version 1 SAM Team were involved in the calculation of the effective license position for the software vendor as part of the annual contractual true up.<\/p>\n<p><strong>How did the Version 1 SAM team approach this?<\/strong><\/p>\n<p>The SAM team worked collaboratively with Telef\u00f3nica UK stakeholders and the software reseller to analyse software product usage data extracted from the Telef\u00f3nica UK software management tools.<\/p>\n<p>The iterative process of analysis, querying, verification and assignment of licenses to devices, processors and users took a period of around 3 months in elapsed time to complete. Once complete, the effective license position calculated was used as a vehicle to declare the precise details of which incremental software product purchases were required.<\/p>\n<h2>Real Difference Delivered<\/h2>\n<h2>What was the outcome?<\/h2>\n<p>When the analysis was completed and shared with Telef\u00f3nica UK there was a verification to establish that the original true up position had been overstated meaning a lesser quantity of licenses and support were required than anticipated.<\/p>\n<p>Once the declaration was made to the leading global software vendor and verification was received regarding the final payment required to true up, the process to raise the purchase order and contract amendment was initiated.<\/p>\n<p>The support and advice from the SAM team in collaboration with the various technical teams resulted in a significant cost avoidance (the difference between the reseller recommendation and the agreed true up advised by Version 1).<\/p>\n<p>The Version 1 SAM Team are a trusted adviser and through this contract with Telef\u00f3nica UK are delivering favourable governance and optimisation outcomes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are trusted by leading global brands to deliver IT services and solutions which drive success. Explore our Customer Success Stories to find out why Version 1 is the right technology partner for you.<\/p>\n","protected":false},"featured_media":1283,"menu_order":0,"template":"template-simple-case.php","industry":[],"service":[84],"technology-partner":[86],"class_list":["post-3280","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry"],"acf":[],"translations":[{"blog_id":1,"post_id":3280,"name":"Europe","code":"EN-GB","hreflang":"en-gb","url":"http:\/\/version1.thinktankdev.org.uk\/case-studies\/telefonica-uk-software-asset-management\/","is_current":false},{"blog_id":13,"post_id":3280,"name":"Americas","code":"EN-US","hreflang":"en-us","url":"http:\/\/version1.thinktankdev.org.uk\/en-us\/case-studies\/telefonica-uk-software-asset-management\/","is_current":true}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Telef\u00f3nica UK \u2013 Benefits of a Version 1 SAM Managed Service | Version 1 (US)<\/title>\n<meta name=\"description\" content=\"We are trusted by leading global brands to deliver IT services and solutions which drive success. Explore our Customer Success Stories to find out why Version 1 is the right technology partner for you.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Telef\u00f3nica UK \u2013 Benefits of a Version 1 SAM Managed Service | Version 1 (US)\" \/>\n<meta property=\"og:description\" content=\"We are trusted by leading global brands to deliver IT services and solutions which drive success. 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