{"id":5706,"date":"2026-06-12T09:23:58","date_gmt":"2026-06-12T09:23:58","guid":{"rendered":"http:\/\/version1.thinktankdev.org.uk\/en-us\/?p=5706"},"modified":"2026-07-10T16:17:54","modified_gmt":"2026-07-10T16:17:54","slug":"tnmoc-version-1-generative-ai","status":"publish","type":"case-studies","link":"https:\/\/version1.thinktankdev.org.uk\/en-us\/case-studies\/tnmoc-version-1-generative-ai\/","title":{"rendered":"TNMOC Mate: Delivering inclusive museum experiences with AI-powered guidance"},"content":{"rendered":"\n<section class=\"case-studies-banner  pb-3xl\">\n            <div class=\"case-studies-banner__background\">\n            <img width=\"2200\" height=\"1395\" src=\"https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-hero-01.jpg\" class=\"case-studies-banner__image\" alt=\"The National Museum of Computing (TNMOC)\" fetchpriority=\"high\" loading=\"eager\" decoding=\"async\" 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                                  <li class=\"case-studies-banner__breadcrumbs-item\">\n                                                                    <span class=\"case-studies-banner__breadcrumbs-separator\" aria-hidden=\"true\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"9.009\" height=\"15.571\" viewBox=\"0 0 9.009 15.571\" fill=\"currentColor\" class=\"case-studies-banner__breadcrumbs-separator-icon\">\n  <g id=\"Group_49001\" data-name=\"Group 49001\" transform=\"translate(8.684 0.325) rotate(90)\">\n    <g id=\"Group_48378\" data-name=\"Group 48378\" transform=\"translate(0 0)\">\n      <path id=\"Path_273\" data-name=\"Path 273\" d=\"M1.661,8.149l5.8-5.8,5.8,5.8a.973.973,0,1,0,1.376-1.376L8.149.285a.974.974,0,0,0-1.376,0L.285,6.773A.973.973,0,0,0,1.661,8.149\" fill=\"currentColor\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"0.5\"\/>\n    <\/g>\n  <\/g>\n<\/svg>                                    <\/span>\n                                                                                                    <span class=\"case-studies-banner__breadcrumbs-current\" aria-current=\"page\">\n                                        The National Museum of Computing (TNMOC)                                    <\/span>\n                                                            <\/li>\n                                            <\/ol>\n                <\/nav>\n            <\/div>\n        <\/div>\n    \n    <div class=\"container\">\n        <div class=\"case-studies-banner__content\" data-aos=\"fade-up\" data-aos-duration=\"600\">\n                            <div class=\"case-studies-banner__logo\">\n                    <img width=\"289\" height=\"297\" src=\"https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-white_logo-01.png\" class=\"case-studies-banner__logo-image\" alt=\"The National Museum of Computing (TNMOC)\" loading=\"eager\" fetchpriority=\"high\" decoding=\"async\" \/>                <\/div>\n            \n                            <h1 class=\"case-studies-banner__title h2\">The National Museum of Computing (TNMOC)<\/h1>\n            \n                            <div class=\"case-studies-banner__introduction\">\n                    <p>Delivering inclusive museum experiences with AI-powered guidance<\/p>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"block-navigation pt-none\">\n    <div class=\"container\">\n        <nav class=\"block-navigation__nav\" data-aos=\"fade-in\">\n            <select class=\"block-navigation__mobile\">\n                                    <option value=\"#introduction\">Introduction<\/option>\n                                    <option value=\"#challenge\">Challenge<\/option>\n                                    <option value=\"#approach\">Approach<\/option>\n                                    <option value=\"#outcomes\">Outcome<\/option>\n                                    <option value=\"#future\">Future<\/option>\n                            <\/select>\n                            <a href=\"#introduction\" target=\"\">Introduction<\/a>\n                            <a href=\"#challenge\" target=\"\">Challenge<\/a>\n                            <a href=\"#approach\" target=\"\">Approach<\/a>\n                            <a href=\"#outcomes\" target=\"\">Outcome<\/a>\n                            <a href=\"#future\" target=\"\">Future<\/a>\n                    <\/nav>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"case-study-profile\" id=\"introduction\">\n    <div class=\"container\">\n        <div class=\"case-study-profile__wrap\">\n                            <div class=\"case-study-profile__text\" data-aos=\"fade-in\">\n                                            <h2 class=\"case-study-profile__heading\">Who are The National Museum of Computing (TNMOC)?<\/h2>\n                    \n                    <p>The National Museum of Computing (TNMOC), home to the world\u2019s most extensive collection of operational historic computers, partnered with us to deliver inclusive and accessible exhibits through an innovative AI-powered app. <\/p>\n                <\/div>\n            \n                            <div class=\"case-study-profile__details\" data-aos=\"fade-up\" data-aos-delay=\"300\">\n                                            <h3 class=\"case-study-profile__details__heading\">Client Profile<\/h3>\n                    \n                                            <ul>\n                                                            <li>\n                                    <strong>Customer name<\/strong>\n                                    The National Museum of Computing (TNMOC)                                <\/li>\n                                                            <li>\n                                    <strong>Established<\/strong>\n                                    2007                                <\/li>\n                                                            <li>\n                                    <strong>Customer since<\/strong>\n                                    2023                                <\/li>\n                                                            <li>\n                                    <strong>Employees<\/strong>\n                                    38                                <\/li>\n                                                            <li>\n                                    <strong>Sector<\/strong>\n                                    Museum and Cultural Organisation                                <\/li>\n                                                    <\/ul>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section class=\"image-banner\" data-aos=\"fade-in\">\n    <img width=\"1920\" height=\"500\" src=\"https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-wide-image-01.jpg\" class=\"image-banner__image\" alt=\"\" loading=\"eager\" fetchpriority=\"high\" decoding=\"async\" srcset=\"https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-wide-image-01.jpg 1920w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-wide-image-01-300x78.jpg 300w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-wide-image-01-1024x267.jpg 1024w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-wide-image-01-768x200.jpg 768w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-wide-image-01-1536x400.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\n    <div class=\"image-banner__frame\" aria-hidden=\"true\">\n        <svg\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  width=\"651.4\"\n  height=\"563.3\"\n  viewBox=\"-5 -5 661.4 573.3\"\n  fill=\"none\"\n  overflow=\"visible\">\n  <path\n    class=\"image-accordion__frame-static-path\"\n    d=\"M 651.4 563.3 L 0 563.3 L 325.7 0 Z\"\n    stroke=\"currentColor\"\n    stroke-width=\"5\"\n    stroke-linejoin=\"miter\"\n    stroke-miterlimit=\"10\"\n    fill=\"none\"\n  \/>\n  <path\n    class=\"image-accordion__frame-animated-path\"\n    d=\"M 651.4 563.3 L 0 563.3 L 325.7 0 L 651.4 563.3\"\n    pathLength=\"1\"\n    stroke=\"currentColor\"\n    stroke-width=\"5\"\n    stroke-linejoin=\"miter\"\n    stroke-miterlimit=\"10\"\n    fill=\"none\"\n  \/>\n<\/svg>    <\/div>\n<\/section>\n\n\n\n<section class=\"multi-column  pt-xl pb-xl block-theme-light block-surface-white\" id=\"challenge\">\n        <div class=\"container\">\n        <div class=\"multi-column__layout multi-column__layout--weighted multi-column__layout--cols-2\">\n                                                \n                                            <div class=\"multi-column__col multi-column__col--content\" data-aos=\"fade-up\" data-aos-delay=\"160\">\n                                                            <h2 class=\"multi-column__heading h3\">The challenge<\/h2>\n                            \n                                                            <div class=\"multi-column__content standard-body\"><p>Inclusive museum experiences with AI-powered accessibility<\/p>\n<\/div>\n                            \n                            \n                                                    <\/div>\n                                                        \n                                            <div class=\"multi-column__col multi-column__col--content\" data-aos=\"fade-up\" data-aos-delay=\"240\">\n                            \n                                                            <div class=\"multi-column__content standard-body\"><p><span data-contrast=\"auto\">Located at Bletchley Park, TNMOC\u00a0showcases\u00a0iconic machines such as the Enigma and other World War II artefacts. However, the museum faced a challenge: how to make complex technical content understandable for\u00a0target age groups,\u00a0and diverse linguistic and neurological needs.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div>\n                            \n                            \n                                                    <\/div>\n                                                        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section class=\"image-text  block-theme-light block-surface-white has-section-pattern block-pattern-1\" id=\"approach\">\n            <div class=\"section-pattern\"><svg id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" viewBox=\"0 0 1010 810\" fill=\"currentColor\" width=\"1011\" height=\"809\" class=\"section-pattern__image\" aria-hidden=\"true\" focusable=\"false\">\n  <!-- Generator: Adobe Illustrator 30.2.1, SVG Export Plug-In . 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src=\"https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-image-01-1024x524.jpg\" class=\"image-text__image\" alt=\"The approach\" loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 991px) 100vw, 48vw\" srcset=\"https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-image-01-1024x524.jpg 1024w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-image-01-300x153.jpg 300w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-image-01-768x393.jpg 768w, https:\/\/version1.thinktankdev.org.uk\/en-us\/wp-content\/uploads\/2026\/06\/museum-computing-image-01.jpg 1408w\" \/>                        <\/div>\n                    \n                                            <div class=\"image-text__frame\" aria-hidden=\"true\">\n                            <svg\n  xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n  width=\"651.4\"\n  height=\"563.3\"\n  viewBox=\"-5 -5 661.4 573.3\"\n  fill=\"none\"\n  overflow=\"visible\">\n  <path\n    class=\"image-accordion__frame-static-path\"\n    d=\"M 651.4 563.3 L 0 563.3 L 325.7 0 Z\"\n    stroke=\"currentColor\"\n    stroke-width=\"5\"\n    stroke-linejoin=\"miter\"\n    stroke-miterlimit=\"10\"\n    fill=\"none\"\n  \/>\n  <path\n    class=\"image-accordion__frame-animated-path\"\n    d=\"M 651.4 563.3 L 0 563.3 L 325.7 0 L 651.4 563.3\"\n    pathLength=\"1\"\n    stroke=\"currentColor\"\n    stroke-width=\"5\"\n    stroke-linejoin=\"miter\"\n    stroke-miterlimit=\"10\"\n    fill=\"none\"\n  \/>\n<\/svg>                        <\/div>\n                                    <\/div>\n            <\/div>\n\n            <div class=\"image-text__content\" data-aos=\"fade-up\" data-aos-delay=\"120\">\n                \n                \n                \n                                    <h2 class=\"image-text__heading h4\">The approach<\/h2>\n                \n                                    <div class=\"image-text__description standard-body\">\n                        <p><span data-contrast=\"auto\">To address this,\u00a0we collaborated\u00a0to create TNMOC Mate, a generative AI solution designed to simplify exhibit information, provide multi-language support, and deliver an engaging, personalised experience for all visitors.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We\u00a0developed TNMOC Mate using GPT-4 technology to transform intricate details into accessible versions tailored for different age groups,\u00a0languages\u00a0and neurodiverse profiles. Visitors access the app via QR code or link, choose their preferred language and persona, and enjoy simplified exhibit content with audio narration, animated visuals, and introductory videos for each museum room.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n                    <\/div>\n                \n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n    <link rel=\"dns-prefetch\" href=\"\/\/www.youtube.com\">\n    <link rel=\"dns-prefetch\" href=\"\/\/www.youtube-nocookie.com\">\n    <link rel=\"dns-prefetch\" href=\"\/\/i.ytimg.com\">\n    <link rel=\"preconnect\" href=\"https:\/\/www.youtube.com\">\n    <link rel=\"preconnect\" href=\"https:\/\/www.youtube-nocookie.com\">\n    <link rel=\"preconnect\" href=\"https:\/\/i.ytimg.com\" crossorigin>\n\n<section class=\"large-media large-media--video\">\n    \n    <div class=\"container\">\n        <div class=\"large-media__inner\" data-aos=\"fade-up\">\n                            <div\n   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                                                                   <figcaption class=\"quote-carousel__attribution body-text\">\n                                                                                            <span class=\"quote-carousel__author\">Jacqui Garrad<\/span>\n                                            \n                                                                                            <span class=\"quote-carousel__separator\">, <\/span>\n                                            \n                                                                                            <span class=\"quote-carousel__author-title\">Museum Director, TNMOC\u200b<\/span>\n                                                                                    <\/figcaption>\n                                                                    <\/figure>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n\n        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