Celink’s Loan Boarding module now runs on a fully supported, modern platform, enhancing their position for future growth and innovation; in addition, there has been an increase in reliability and scalability with the new serverless architecture, providing the foundation needed to capture emerging market opportunities.
Who is Celink?
Celink is a US-based financial services company specializing in reverse mortgage subservicing. With over two decades of experience, Celink is widely recognized as the nation’s largest independent subservicer of reverse mortgages, licensed to service loans across all 50 states, D.C., Puerto Rico and the Virgin Islands. Celink’s proprietary servicing platform (“ReverseServ Elite”) and long-standing industry expertise have made it the subservicer of choice for many of the largest reverse mortgage lenders in the U.S.
Client Profile
- Customer name Celink
- Established 1969
- Sector Financial services
The Challenge
How could Celink rapidly transform its platform to unlock future growth potential while maintaining business continuity and leveraging AI-driven techniques to do so?
Celink’s business was experiencing strong growth, creating an opportunity to evolve its core IT systems to support the company’s expansion plans. The company’s Loan Boarding application was entering an exciting phase of transformation to a next-generation architecture that would unlock new capabilities and position Celink to capture greater market share.
Modernising these mission-critical systems became a strategic priority to enable faster development of new features and support Celink’s vision for the future of reverse mortgage servicing.
Celink was embarking on a program to migrate towards a modern technology stack running on serverless AWS Lambda architecture. Doing so would provide the scalability and flexibility needed to support projected growth. The transformation presented an opportunity, though as with most established systems, much of the business logic required careful analysis to ensure continuity during the transition.
Additionally, Celink, a pioneer in using Artificial Intelligence in its operational processes, was motivated to leverage Generative AI to accelerate this transformation and were looking for a partner with the right expertise to make this a reality.
Recommended Approach – an AI-Powered Solution and Serverless Architecture
o transform Celink’s module for the future, Version 1 developed a solution that capitalized on Celink’s existing cloud-native strengths. We architected a plan to re-platform the system onto Celink’s existing serverless framework, AWS Lambda, to enhance flexibility and scalability.
Version 1’s Next Generation Development approach harnessed AI-powered tooling to accelerate and derisk the transformation. We introduced our proprietary accelerator, Decipher, an AI-driven code analytics and auto documentation solution, to comprehensively analyze and document the existing codebase.
Additionally, Decipher was used to fully document the newly written Java code, resulting in a transformed and documented application. In tandem, our development team was equipped with an AI-assisted coding tool, Amazon Q for Developer, to boost productivity.
Amazon Q would help developers write and refactor code faster and accelerate testing, thereby compressing the overall development process. Using Amazon Q yielded a productivity gain of an estimated 10% which yielded cost savings for the project implementation.
Leveraging Decipher and Amazon Q, combined with our diverse delivery teams across Dublin, Ireland, and Bangalore, India, Version 1 collaborated with Celink in providing delivery and cost efficiencies to modernize the Loan Boarding application.
Outcomes and key benefits
The successful completion of this project delivered business and technical benefits for Celink. Some of the key outcomes realized included the following:
What’s the future – ongoing partnership and AI innovation
Looking ahead, both Celink and Version 1 are excited about the possibilities of extending this partnership into new areas. The forward-looking plan is to continue leveraging Next Generation Development techniques to areas of innovation for Celink, ensuring they continue to enhance organizational agility and ensure proactive responses to the dynamic business and technological landscape within financial services.
