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ASPIRE Database managed service

Ensuring efficient and secure database management for enterprises

Maintaining large databases is costly and complex. Customers face high in-house resource expenses, a broad range of database technologies, security concerns, and performance issues that risk downtime and data loss.

Our Database managed service, part of the ASPIRE framework, delivers an extensive talent pool of expert database support and advanced tools for efficient database management across a broad range of technologies and sectors.

We are ISO 27001 and ISO 20000 accredited which underpins robust security, performance optimisation, continuous monitoring, tuning, and rapid recovery in our Database managed service.

Our comprehensive services are designed to flex to your needs, offering round-the-clock support within a predictable cost model. Our team of experienced DBAs deliver a reliable and cost-efficient alternative to your in-house resource, allowing them to focus on your core business activities.

We have a policy of continuous investment in new Database solutions, and in our teamsthe personnel delivering services to you. Our global team consists of highly skilled DBAs available during business hours and 24×7, on an on-call basis.

Our Database health check includes performance analysis, security and patching reviews, backup verification, storage assessment, configuration review, and identifies potential issues to ensure optimal operation and reliability.

Database governance ensures 24/7 monitoring, ISO certification, ITIL alignment, preventative maintenance reports, and comprehensive incident, change, and problem management using structured workflows.

By outsourcing Database services to experts (or working within a hybrid scenario), you can achieve strategic consolidation enabling cost-effective database management within a predictable commercial framework. Our license experts can also optimise license costs and help you avoid the financial risk of non-compliance.

Our database monitoring services include the option for 24/7 Opsview checks for Oracle and SQLServer, using New Relic and strict ITIL methodologies, ensuring high-quality performance with ISO20000 certification.

We continually improve our database managed services to optimise workflows, consolidate resources, boost productivity, and provide more insightful analytical data for better decision-making support.

ASPIRE Database management elements

Value Level Agreements

Standard managed services SLAs are important however we believe a better approach is to shift the focus from to VLAs (Value-Led Agreement) to deliver real business value.

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Database Service Model

Our four service tiers cater for a wide range of support and response options with customisations. Each tier builds on the last, adding more sophisticated options delivering the right service at the best possible price with the most relevant support coverage.

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Achieving Success for Goodbody with a Next-Generation ASPIRE Managed Service

Goodbody partnered with us to migrate their Oracle databases to AWS RDS, achieving improved performance, reduced costs, and regulatory compliance through a successful ‘proof of concept’ and infrastructure management.

Read the case study

Database management offerings

Oracle database management

We offer flexible Oracle database support, enhancing security, reducing costs, and ensuring optimal performance and rapid Oracle database recovery, on-premises or in the cloud.

SQL Server

Our flexible SQL database support enhances security, reduces costs, and ensures optimal performance and SQL database recovery, on-premises or in the cloud.